In order to be eligible to receive a refund, you must do the following:ġ) Contact our customer service team at or by phone on (888) 423-9194 Ģ) Return a completed RMA form to our customer service team ģ) Provide our customer service team with proof of purchase andĤ) Return your Device to us in its original condition. Refunds shall be processed in 7-10 business days after your Device is received by SkyBell. Returns initiated within the Standard Return Period shall be eligible for a full refund minus shipping, handling, and a $30 restocking fee. Once your order has been processed, cancelled orders will be subject to our return policy. In some cases processing may be immediate. Orders placed through our online store can be canceled for a full refund until the order has been processed for fulfillment.
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